Frequently Asked Questions
Hotel Policies
What time is check-in at AKA Central Park?
Check-in at AKA Central Park is at 3:00 p.m.
What time is checkout at AKA Central Park? Is late checkout possible?
Checkout at AKA Central Park is at 11:00 a.m. Late checkout can be offered at an additional cost, pending availability.
Is there an age minimum for check-in?
The minimum age for check-in at AKA Central Park is 21.
What is AKA Central Park's cancellation policy?
Cancellation must be received 7 days for weekly reservation and 15 days for monthly reservations prior to arrival to avoid a cancellation fee of 50% of the total room and tax
Are pets welcome at AKA Central Park? Is there a fee? What facilities and services are available for pets?
Pets 50lbs and under are always welcome at AKA Central Park. The fee is $250 + tax for 6 nights or less, and $500 + tax for stays of 7 nights or longer. Our Pet Fee is non-refundable.
Is smoking allowed at AKA Central Park?
Smoking is not allowed at AKA Central Park, including outdoor terraces.
How much is the Destination Fee and what does it include?
AKA Central Park's destination fee is $35 per night, plus tax, and includes:
- Complimentary Wi-Fi
- Two (2) bottles of water per stay
- Complimentary self-service laundry
- Complimentary local phone calls
- Complimentary reservations to a.cinema and a.conference
- Complimentary access to a.fitness center and a.lounge
How does AKA Central Park ensure compliance with NYC's new short-term rental regulations?
In the wake of recent regulatory shifts in New York City's short-term rental market, discerning travelers are seeking compliant, luxurious, and reliable accommodation alternatives. AKA Central Park not only fully adheres to new legal guidelines but provides an elevated ‘home away from home’ experience with personalized service, thoughtful amenities, and sophisticated touches. As the leading provider of luxury furnished accommodations available by the week or month, AKA has garnered global recognition that distinguishes our hotel residences as the premier choice in New York City's ever-evolving rental landscape.
Facilities & Services
Does AKA Central Park offer parking?
AKA Central Park has partnered with next door LAZ parking garage, daily rate at $40 for Sedan and $50 SUV, tickets validated at the front desk
Is public transportation accessible from AKA Central Park?
There are many public transportation options near AKA Central Park, including N,Q,R and F train station within 3 min walking distance.
Is AKA Central Park ADA accessible? What accessible features are offered at AKA Central Park?
AKA Central Park offers ADA accessible Studio and One Bedroom Suites. In addition, all of our amenity spaces including a.cafe, a.cinema, a.conference, a.lounge and a.fitness are ADA accessible.
Can I receive mail and packages at AKA Central Park?
We gladly accept mail and packages on your behalf. Please speak to the concierge for more information.