Frequently Asked Questions
Hotel Policies
What time is check-in at AKA University City? Is early check-in possible?
Check in at AKA University City is at 3:00 pm. Early check in may be possible if available
What time is checkout at AKA University City? Is late checkout possible?
Checkout at AKA University City is at 11:00 a.m.
How much is the Destination Fee and what does it include?
$25 + tax per day fee for stays of 1-6 nights includes:
Welcome cocktail or mocktail at a.lounge on Level 28, per stay
Two bottles of water per stay
Access to Level 28 at AKA University City, health and wellness club
Priority reservations to private conference room and board room
Access to cinema for private screenings and/or curated programming via AKA movie critic partnership
In-suite Nespresso machine providing coffee/tea service
All-day complimentary coffee/tea on Level 28
Wireless high-speed internet access throughout your stay
Local and long distance domestic calls
Is there an age minimum for check-in?
The minimum age for check-in at AKA University City is 21.
What is AKA University City's cancellation policy?
Cancellation must be received by 3:00 pm 24 hours prior to avoid fee of one nights room and tax
Is AKA University City Pet Friendly?
Pets are welcome at AKA University City!
For Daily stays, the pet fee is $200/suite, non-refundable.
For Weekly and Monthly stays, the pet fee is $500/suite, non-refundable.
For Annual Leases, the pet fee is $500/suite and $40/month pet rent, non-refundable.
Is smoking allowed at AKA University City?
Smoking is not allowed in the building. There is a designated smoking area outside. A $500 smoking penalty will be applied if guests smoke inside.
Facilities & Services
Does AKA University City offer parking?
There is a parking garage adjacent to the building, owned and operated separately. Daily parking is $27 per day, and $35 for overnight parking. Reservations are highly recommended if arriving before 3 p.m. Monday through Friday, please click here to reserve your parking space.
Is public transportation accessible from AKA University City?
There are many public transporatation options near AKA University City including Septa and Amtrak
Is AKA University City ADA accessible? What accessible features are offered at AKA University City?
We do our best to follow ADA guidelines and ensure our website and property are accessible to all, including those with disabilities. You can find more information on our Accessibility Page.
Are children welcome at AKA University City? What facilities and services are available for children?
Children are always welcome at AKA University City. We offer a swimming pool and cinema. We are close to community parks, museums and theaters.
Can I receive mail and packages at AKA University City? We gladly accept mail and packages on your behalf. Our guest service desk is available 24 hours a day.
We gladly accept mail and packages on your behalf. Please speak to the concierge for more information.