FREQUENTLY ASKED QUESTIONS
HOTEL POLICIES
What time is check-in at Hotel AKA Boston Common? Is early check-in possible?
Check-in at Hotel AKA Boston Common is at 4 pm. Early check-in is based on availability and time of arrival. If we are unable to accommodate early check-in, we can store your luggage and text you once your room becomes available.
What time is checkout at Hotel AKA Boston Common? Is late checkout possible?
Checkout at Hotel AKA Boston Common is at 11 am Late checkout is possible based on availability for a fee of 50% of the daily rate before 4pm. After 4pm, late checkout is based on availability for a fee of the daily rate.
Is there an age minimum for check-in?
The minimum age for check-in at Hotel AKA Boston Common is 21 years old.
What is Hotel AKA Boston Common’s cancellation policy?
Our cancellation policy varies depending on the rate type that is booked. Please refer to the details of each individual rate for a breakdown of its cancellation policy.
Is smoking allowed at Hotel AKA Boston Common?
Smoking is not allowed in the building or the on the patio. Smoking fee is $500 plus tax per room.
What does the Destination Fee include?
Our Destination Fee includes:
- Two Complimentary AKA waters at check-in
- 10% off at Better Sorts not including alcoholic beverages
- Wine Hour from 4pm - 5pm in Lobby
- 24-Hour access to Fitness Center
- Wi-Fi throughout the Hotel
- Domestic Phone Calls
- Printing and Faxing
- Laundry & Dry-Cleaning Services
- Pet Friendly *additional fee
- Package Handling and Receiving
- Valet Parking *additional fee
- 24/7 Guest Service Team
Enjoy special rates & discounts:
- Certified Personal Trainers from Healthworks
- Release Well-being Center treatments & services
- Retail, grooming & walking services at D'Tails Pet Boutique
FACILITIES & SERVICES
Does Hotel AKA Boston Common offer parking?
- On-property valet parking is available for $65 per vehicle, per night
- $45 up to 3 hours for Better Sorts
- Additional $28 Late checkout after 2pm
- Available 24-hours daily with unlimited in and out privileges
Is public transportation accessible from Hotel AKA Boston Common?
There are many public transportation options near Hotel AKA Boston Common including North Station and South Station which offer the MBTA Subway, Commuter Rail, AMTRAK and Bus Lines.
Our Guest Services team is happy to assist with any transportation needs. Taxis are also readily available at the airport and average cost from Logan Airport to the hotel is approximately $25-$30.
Is Hotel AKA Boston Common ADA accessible? What accessible features are offered at Hotel AKA Boston Common?
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. With modern mobility- and hearing-accessibility features, Hotel AKA Boston Common's accessible rooms include options with modified bath tubs with bars and roll-in shower.
Can I receive mail and packages at Hotel AKA Boston Common?
We gladly accept mail and packages on your behalf. Please speak to the front desk for more information.
Are children welcome at Hotel AKA Boston Common? What facilities and services are available for children?
Children are always welcome at Hotel AKA Boston Common. Please speak to Guest Services for further information for nearby kid friendly activities.
Is there a restaurant available in the hotel?
Our onsite restaurant, Better Sorts allows you to indulge in a chef-curated menu that masterfully blends New England's classic flavors with Mediterranean-inspired creativity, crafted by Chef Kinan Ibrahim. Whether you're starting your day with a gourmet breakfast, enjoying a leisurely weekend brunch, or winding down with a delightful dinner, our chic atmosphere provides the perfect setting for a memorable dining experience. Discover culinary excellence inside Hotel AKA Boston Common, where tradition meets innovation on every plate.
For hours or more information, please visit, bettersortsboston.com.
Can I host my wedding at Hotel AKA Boston Common?
Certainly! Hotel AKA Boston Common offers stunning event venues filled with natural light and a sophisticated ambiance, making them perfect for romantic wedding ceremonies and receptions. Their experienced coordinators provide luxury services to help you design a memorable celebration tailored to your preferences. Choosing Hotel AKA Boston Common guarantees a beautiful setting for your wedding and a cherished experience for both you and your guests.
Are there spaces for meetings and events?
Absolutely! At Hotel AKA Boston Common, we offer 2,400 square feet of modern event and workspace designed to enhance your business meetings, entertainment, and celebrations. With abundant natural light, stunning views, and cutting-edge functionality, our versatile spaces provide an elegant backdrop for gatherings of up to 100 guests. Whether you're presenting quarterly earnings or toasting at a party, our refined event spaces elevate your experience, making your occasions truly memorable.
Does your hotel have a swimming pool?
We do not have an on-site swimming pool. Please ask our Guest Services Team for assistance with swimming pool options.
I would like flowers, chocolates, champagne, or other gifts sent to the guestroom. How do I arrange this?
Our team would be delighted to assist. Please contact [email protected] to discuss your requests.
Are pets welcome at Hotel AKA Boston Common? Is there a fee?
Pets are always welcome at Hotel AKA Boston Common. The fee is $50 plus tax non-refundable, per stay per room. Limited to two pets, maximum 75lbs each per room. There are many outdoor walking paths, perfect for pets, just steps from our property!